This Privacy Policy explains how StoreU (“we”, “us”) collects and uses information when you use StoreU at storeu.in, create a seller account, or browse seller storefronts hosted on our platform.
1. Information we collect
- Account & contact details — name, email, mobile number, and password (for sellers on StoreU).
- Order details — shipping/billing address, phone, email, products ordered, and payment method chosen (for example COD or UPI).
- Technical data — IP address, browser type, and basic device information needed to run the site securely.
2. How we use information
- To process orders, deliver products, and provide customer support.
- To create and manage seller accounts and storefronts on StoreU@endif.
- To send order-related messages (email/SMS) and respond to support requests.
- To improve security, prevent fraud, and comply with Indian law.
3. Sharing
We do not sell your personal information. We may share data with:
- Payment or logistics partners only as needed to complete an order (when enabled). @if($isPlatform)
- The seller whose store you ordered from — so they can fulfil and support your order.
- Authorities if required by applicable law in India.
4. Data retention & security
We keep order and account data as long as needed for fulfilment, accounting, dispute handling, and legal requirements. We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is 100% secure.
5. Your rights (India)
You may request access, correction, or deletion of your personal data where applicable under Indian information technology and consumer protection norms. Contact us using the details below. We may need to verify your identity before acting on a request.
6. Cookies
We use essential cookies/session storage for login, cart, and checkout. These are required for the site to work.
7. Contact
For privacy questions, email hello@storeu.in.